Wednesday will mark the end of my career in mobile phone sales. I have nothing lined up and only a vague idea of what area I'd like to move into. Definitely entertainment again, probably the studio route as that's where all my experience lies, but in what area? Consumer Products seemed to be the most fun from what I remember hearing, but it doesn't really interest me as much as Home Video would. I mean, come on, I'm not completely obsessed with Home Theatre, but when people see my living room their reaction is usually, "Oh My God!" Typically this is a reaction most would wish would happen in another type of room, (hint--it's named after something on which you sleep) yet I am more than complacent with it happening in my theatre. Also, people are much more likely to believe me when I say"100 inches diagonally" when referring to my equipment, er... projector.
Yet given my past history on where my dedication lies when at a job, I probably shouldn't rule out something in the Television arena. You see, about 3 years into my living in Los Angeles I had somewhat of a minor revelation, I guess you could file it under what Arsenio Hall used to call, "Things That Make You Go Hmmm..." (remember the song? C+C Music Factory, right? Wow did I just date myself...). Anyway, It occurred to me that while I was working in Television, my passion for films was flamed, yet when I worked in Theatrical Marketing (i.e., "movies") I become more than obsessed with Television. This has only increased over the past few years and is not healthy, something my conscious recognizes as a winless battle, especially when you have a friend named Kate who is a fierce enabler.
I guess this could be a "grass is always greener..." scenario, which is something I suffer from daily and usually not far behind is a rather large basket of melancholy. They're both terribly bad for you but always go hand in hand with me. It's like a double bacon cheeseburger with fries for the psyche. I wish I were clever enough to have come up with a salad metaphor to accompany the "green" motif, but who am I kidding.
So I have no real indication of what I'll be doing as of next week. Okay, I have some indication and it will involve cleaning, video games and lots of movies (are you all keeping with my
mini reviews? I've been making format changes lately so take a peek if you haven't in a while). I will definitely go back and register for the temp agencies I used to belong to. If I could only remember what they were called. I can't believe that after 11 years I'm basically starting over again, however this time I have a lot of experience behind me, which I'm counting on, to help push me up that ladder much faster than it did over a decade ago. It's been nearly 4 years since I've left the entertainment industry and am now making my way back for another try or two, so I apologize in advance if I start to sound like I'm repeating myself or you feel like you've read my industry whining before in previous posts.
Truthfully, as scared as I am about starting over, I'm just so f*&king glad to be leaving retail. The last 7 months have been worse than any job I've had and I need to say that here so I can come back to this post anytime I feel my current job sucks and just take a breath. I vaguely remember how it used to upset me when a boss or executive would treat me unfairly, but that's just one person and not the whole damn world.
From what I've learned over the past 3 years, and especially the past 7 months since we went from a private company to a full retail store, I am now more certain than ever that there is a special place in hell for bitchy customers who have no reason to complain. Or worse, just too stupid to know
their problem is
their fault and not the person on the other side of the counter. I have a lot of anger towards these kinds of idiots and will always, always, say something to these jerks--regardless of age, gender or nationality. If I see someone getting bitched at for no good reason in any retail environment, I will walk up to that person and call them something I won't say in front of my mother. Kind of a retail crime-fighter, I guess. Standing up for the little guy.
I'm not saying retail employees, or any employee providing a public service for that matter, are the best, but I usually call them on it with a courteous disposition if they're not doing what they're getting paid to do. The trick is, if they're wearing a name-tag you should always refer to them by name and try to do it a few times. You've seen in the movies where kidnap victims try do this so it personalizes them to their captor, right? It works in nearly every other situation too. It also makes it easier to remember their name when reporting them to management who will usually try to make it up to the consumer.
It's up to you if you accept any perks/freebies management may offer. I usually don't because I feel a greater percentage of people who do complain do so to get free stuff and that is hardly ever my reason. However, don't get me wrong, I'm not perfect. Especially if I can get a free piece of pie. I've done my fair share of being a server and although I'm very lenient in this area, I know when the job's unsatisfactory and below what that establishment's expectations are when it comes to guest satisfaction. Pie makes everything better.
I must point out that bartenders aren't granted as much leniency, especially here in L.A. where the blond pretty girl gets the drink before the fat guy. Bartenders learn quickly who the big tippers are and I'm not above paying extra to get my drink first. Blond Pretty Girl learns quickly and the Fat Guy suddenly becomes far more attractive to her than he was a few minutes ago. After all, it's nearly universally agreed that power is the greatest of all the aphrodisiacs, right?However, equally universally known, 'stupid' isn't attractive to anyone and once Fat Guy realizes this, he quickly moves back to his table of friends and has a good laugh at Stupid Blonde Pretty Girl's expense.
Personally, this scenario has never really happened to me. Were I to speak from experience, it would be something more like, "Fat Guy sees Pretty Girl making eye contact so he quickly disengages, guzzels the drink and hurries outside to smoke while remembering the intricate details of Blonde Pretty Girl's face (she's not 'Stupid' at this point because Fat Guy doesn't talk to her) so he can relay these details to all his buddies in the comic book chat room and decides he will refer to her only as "Buffy."
Sigh... Fat Guy watches too much TV.